FAQ Q115: I forgot my user name and password

1. Simply use this link (or click on 'forgot user name or password') to have your user name and new password sent to you (you'll need to enter the email address of your existing user)

2. Planyo will then send you a new, automatically generated password by email.

3. You can always modify the newly generated password once logged in. To do this, click on User xxx at the very top of any page on planyo.com (or use this link).