Kunden-Site der Woche

Q

Beschreiben Sie Ihre Unternehmung.


We are a golf club rental company on the Costa Brava

Q

Welche Erfahrungen haben Sie damit gemacht?


I really like ​the Planyo system. Had quite a few issues at the startup, because we integrate the Planyo reservation system in our Jimdo website.. The last week, our deadline was coming closer, I had a guy on the support desk who really knows how the system works. Operational and technical. Almost all issues are gone.

customer site of the week
Alicante clubs2rent
Q

Beschreiben Sie Ihre Unternehmung.


We are a non-profit organization founded in 1983 by a group of people passionate about the mountains. Today we have more than 700 members. We are located in the Verzasca Valley, in Ticino, Switzerland. We organize activities in the valley (hiking, climbing for kids, families and adults), we take care of the hiking trails and of the mountain huts in Verzasca.

Q

Wie benutzen Sie planyo?


We use planyo for reservations of sleeping places in our mountain huts. Before we started using planyo, people had to call or send an email to book. This wasn't efficient because the guardians couldn't always respond immediately. Now this is fully automated with planyo, the number of sleeping places still available for booking is known by the system at all times. The guardians receive an email or SMS (if being in the mountains they have no access to the internet) whenever a new reservation is made. We still leave a part of the places for those who come without reservation.

Q

Welche Erfahrungen haben Sie damit gemacht?


We are very pleased so far. We had no complaints whatsoever last year and the guardians now spend less time managing the reservations. We hope that with time more people will start reserving because now the booking process is very easy and only takes a minute or so.

customer site of the week
Società Escursionistica Verzaschese
Q

Beschreiben Sie Ihre Unternehmung.


Hamann-Softwareentwicklung is a software development firm which specialises on creating individually designed software. No matter do you need an offline or web based application, we can find a solution. It can be developed either based on a commercially used application or we can design a customised software product for you. One of our key projects we are currently working on is MedSurv-Portal. It is an online portal which has been designed to collect and evaluate clinical surveys data from all over the world. Our firm has also recently worked on Ferienresidenz-Roseneck webpage development project. This holiday homes webpage was successfully implemented using Planyo automatic hotel booking and payment system.

Q

Welche Erfahrungen haben Sie damit gemacht?


We decided in favour of Planyo automatic hotel booking and payment system because it had satisfied most of our requests. The key one was that the system is very flexible and it could be fully integrated into our existing CMS. We also had an opportunity to design a customised booking schedule and configure emails and invoices design to the customer’s needs. Another core strength of Planyo programme is that the system can process payments in addition to booking requests. That was a crucial point for our customer and us. It gives you a possibility to process payments received by using PayPal and credit cards. We liked that Planyo offers an attractive invoice management tool as a part of the system which was a great benefit for our customer. We cann’t also but mentioned that now, when the system is up and running, the administration of the system is very easy and can be done after a brief orientation. It is an user friendly programme in general and all functions offered can be easily used. It was also a great pleasure to work in close collaboration with Planyo on that project. We were getting a constant support when needed. All our requests and questions regarding the system were answered in a prompt manner. In addition, Planyo did some good suggestions coming from their great knowledge of the product and big experience working with other customers. We have implemented most of them and we are very happy with the final product we achieved using Planyo tool.

customer site of the week
Ferienresidenz-Roseneck
Q

Beschreiben Sie Ihre Unternehmung.


Our business: Bobilbooking.no is a small motorhome rental company with 3 cars. We try to find new services and ways to make booking and renting motorhome easier and Planyo is an important part of that.

Q

Welche Erfahrungen haben Sie damit gemacht?


We choose Planyo because of the flexibility to make the booking as easy as possible for our customers, the customization of the language and the template that make the booking system more native to the site. So far setting up the service have been easy, even for a non-technical person.

customer site of the week
bobilbooking.no
Q

Beschreiben Sie Ihre Unternehmung.


Sail from Corfu 3, 4 and 7 day cabin charters on a luxury 54ft yacht visiting the northern islands of Othonoi, Ereikoussa and Mathraki and the southern islands of Paxos and Antipaxos. Greek BBQ on first night. Breakfast and lunch provided. Snorkelling gear also provided.

Q

Welche Erfahrungen haben Sie damit gemacht?


I like the fact that it operates across so many countries and offers the opportunity to tailormake our charters as well as being able to include compulsory extras like port charges and cleaning fees. I also like the user interface for the bookings.

customer site of the week
Sailing the Greek Islands
Q

Beschreiben Sie Ihre Unternehmung.


We are a small company offering selected holiday apartments in Fuengirola, Spain, and services for home owners on the Costa del Sol.

Q

Wie benutzen Sie planyo?


We have integrated Planyo with our own home page. We use the PayPal online payment solution for all reservations and we have created various customized messages which Planyo sends out at various times, one of them also has the invoice attached in the customer's own language.

Q

Welche Erfahrungen haben Sie damit gemacht?


We are very happy to have come across Planyo and it has made our reservation procedure so much easier to handle and more secure in the respect that double bookings can't occur. The staff is great and we always get quick help should we need it.

customer site of the week
Residencia Rentals
Q

Beschreiben Sie Ihre Unternehmung.


Charity – santas grotto

Q

Wie benutzen Sie planyo?


Online payments and reservations for appointments to see Santa Claus

Q

Welche Erfahrungen haben Sie damit gemacht?


Great system, easy to install, easy to use and understand and fantastic technical support

customer site of the week
Santa's Gatelodge
Q

Beschreiben Sie Ihre Unternehmung.


"Center.Center" is a hostel located at the center of Taiwan. Established by two independent crew members working in the field of theatre arts, the name “Center Center” refers to the geographic center of Taiwan. More importantly, it implies the possibility for travelers to find their own central positions in their life. Puli Township lies in between Hualien and Taichung, the center point between Sun Moon Lake, Chingjing Farm and Mt. Hehuan, a top destination for international visitors to Taiwan.

Q

Welche Erfahrungen haben Sie damit gemacht?


I chose Planyo because there are many adjustable details with reasonable price packages.

customer site of the week
Center.Center hostel
Q

Beschreiben Sie Ihre Unternehmung.


Verzasca.net is a site promoting tourism in the Verzasca Valley in Ticino, Switzerland and offering vacation homes from various owners and a local holiday home rental agency. You can also book places in almost all of the mountain huts.

Q

Wie benutzen Sie planyo?


Verzasca.net uses a META Site administered by lots of individual owners and Planyo API to display information about the houses throughout the verzasca.net site (including photos, location on the map etc.) and advanced integration for the search feature and the integrated reservation system.

customer site of the week
Verzasca.net
Q

Beschreiben Sie Ihre Unternehmung.


TOKYO KIMONO RENTAL tansu-ya, located in Asakusa, Tokyo, is the kimono rental shop. We provide kimonos for rent not only for ladies but also for men. Take a walk wearing Kimono around Asakusa.

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo reservation system supports to multiple languages. The formats of the reservation are prepared variously and integration to a web site is very easy. The most important thing is that Planyo (customer) support is very helpful.

customer site of the week
Tokyo Kimono Rental
Q

Beschreiben Sie Ihre Unternehmung.


Passenger Transportation Company - Scheduled Bus

Q

Welche Erfahrungen haben Sie damit gemacht?


It is great, the system works and I can achieve almost everything that is needed for our booking requirements. Helen from Designtoo is our Planyo expert and she is phenomenal, always available, prompt to answer, encouraging, and very knowledgeable. It is such a privilege to work with her. P

customer site of the week
LAX Linq
Q

Beschreiben Sie Ihre Unternehmung.


We, the central German air sports center operate at the international airport Leipzig / Halle (LEJ) the flight simulator and flight school in Leipzig. We also provide sightseeing flights in the airplane, helicopter or hot air balloon. The simulator is not just for pilots and student pilots but, under the guidance of an experienced instructor, to all who are interested in enjoying a realistic flight. This includes a fully functional cockpit, HD visualization forward and to the sides, stunning scenery and natural sound of an authentic movement.
Wir, das Mitteldeutsche Luftsportzentrum, betreiben am internationalen Flughafen Leipzig/Halle (LEJ) den Flugsimulator Leipzig und die Flugschule Leipzig. Außerdem vermitteln wir Rundflüge im Flugzeug, Helikopter oder Heißluftballon. Der Simulator steht nicht nur Piloten & Flugschülern zum Training zur Verfügung, denn unter Anleitung eines erfahrenen Instruktors können auch alle Interessierten („Fußgänger“) im Cockpit Platz nehmen und einen realitätsnahen Flug erleben. Das ganze natürlich mit einem voll funktionsfähigem Cockpit, HD-Visualisierung nach vorne und zu den Seiten, einer atemberaubenden Klangkulisse und natürlich einer authentischen Bewegung.

Q

Wie benutzen Sie planyo?


We use Planyo as the only management system of the simulator time to plan effectively and avoid scheduling conflicts. We have configured the system so that our clients reserve the times themselves and pay by PayPal or redeem a gift voucher. Here, various user groups (pilots, flight students, experienced users, groups) get different conditions. With the integration with Google Calendar the instructor can always see when they are needed. If Planyo continues to develop as positively, we can imagine using it also for our entire customer management and accounting for aircraft charters.
Wir nutzen Planyo als einziges Verwaltungssystem um die Simulator-Zeiten effektiv zu planen und so Terminüberschneidungen zu vermeiden. Wir haben das System so konfiguriert, dass unsere Kunden die Zeiten selber reservieren und per PayPal bezahlen können oder einen Geschenkgutschein einlösen können. Dabei können verschiedene Nutzergruppen (Piloten, Flugschüler, Erlebnis-Gäste, Gruppen) unterschiedliche Konditionen erhalten. Über den Abgleich mit einem Google-Kalender können die Instruktoren über ein Kalender-Abo immer sehen, wann sie gebraucht werden oder welcher Kollege welche Zeiten übernimmt. Wenn sich Planyo weiterhin so positiv entwickelt, können wir uns vorstellen auch unsere gesamte Kundenverwaltung und Rechnungslegung für den Bereich Flugzeug-Charter zu integrieren.

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo is a versatile tool for the entire process, from the booking by a customer, through the payment, and the schedule plan for the employees. In the daily work with Planyo we keep seeing ever more possibilities in which the company processes can be supported and which make our work more effective.
Planyo ist ein vielfältiges Instrument um den gesamten Prozess, von der Reservierung durch den Kunden, über die Bezahlung bis hin zur Tagesplanung für die Mitarbeiter einfach zu gestalten. In der täglichen Arbeit mit Planyo offenbaren sich immer neue Möglichkeiten, wie das System Prozesse im Unternehmen sinnvoll unterstützen kann und damit effektiveres Arbeiten möglich macht.

customer site of the week
Central German air sports center / flight simulator Leipzig
Q

Beschreiben Sie Ihre Unternehmung.


Mundooz is a European based company that offers an international online platform with unique trips, activities organized by local guides. All our tours are private and 100% customisable. By booking these trips you will be able to explore the country in a unique way, explore sites not often visited by tourists and you support the local economy. Mundooz carefully select the guides, so we can make sure your holiday will be an unforgettable experience.

Q

Welche Erfahrungen haben Sie damit gemacht?


For our trips, we often have complex price structures and availabilities. Planyo is the only tool I found which is able to fulfill all our requirements. Helpdesk service is great. We always received a helpful answer within a day.

customer site of the week
Mundooz
Q

Beschreiben Sie Ihre Unternehmung.


Wifivox is a young company in the heart of Barcelona helping tourists from all over the world stay connected to the Internet while visiting Spain. We rent pocket wifi devices that create a mobile wifi hotspot allowing the connection of smartphones, tablets and laptops to the Internet everywhere you go.

Q

Wie benutzen Sie planyo?


We use Planyo to manage all Wifivox's online bookings. Besides the online booking system, our customers can also come to our Barcelona store and directly book our devices there. Planyo also manages these bookings and give us the possibility to override the online payment and give special prices directly in the store.

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo is a very flexible online booking engine that has provided us with all the functionalities that other online booking systems didn't give us. We needed a complex price manager and Planyo has a very good one. Planyo support was extremely helpful during all the implementation process.

customer site of the week
wifivox
Q

Beschreiben Sie Ihre Unternehmung.


Im Impact Hub Bern hosten wir spannende Inhalte, Community und Space um gemeinsam innovative Antworten auf die wirtschaftlichen, ökologischen und sozialen Herausforderungen unserer Zeit zu entwickeln. Dabei vermieten wir auch Sitzungszimmer und Eventräume an bester Lage in Bern.

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo is a very customizable service, that perfect fits to our needs.

customer site of the week
Impact Hub Bern
Q

Beschreiben Sie Ihre Unternehmung.


Luxury Serviced Apartments for short or long term holiday accommodation in Harrogate, North Yorkshire. Offering fully serviced, fully equipped apartments from various sizes, one to four bedrooms, perfect for family, friends and corporate occasions.

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo has helped me reduce my administration for the business and is easy to manage and navigate around, truly recommended.

customer site of the week
Harrogate Serviced Apartments
Q

Beschreiben Sie Ihre Unternehmung.


German lessons with a professional teacher over skype. Learn German online. Anytime and anywhere. Lessons for Beginners and Advanced.

Q

Welche Erfahrungen haben Sie damit gemacht?


I like planyo very much because it is so variable and I can adapt it to my needs. Thank you!

customer site of the week
German For You
Q

Beschreiben Sie Ihre Unternehmung.


Sailing yacht charter in Greece | Sailing in Greece

Q

Welche Erfahrungen haben Sie damit gemacht?


Very easy to use. Extremely well integrated to all content-management systems. Many options on different booking restrictions. User-friendly to clients. Excellent mobile integration.

customer site of the week
Christianna Yachts
Q

Beschreiben Sie Ihre Unternehmung.


Car rental company at the Costa Blanca (Alicante, Spain)

Q

Welche Erfahrungen haben Sie damit gemacht?


I like Planyo a lot. It is very efficient and easy to understand. I could use it in from the beginning when I tested it. For a car rental company with up to 50 cars it is a little too expensive. I would prefer to have a better result in uploading of the fotos - but maybe I just don't understand how to do it.

customer site of the week
SunStar Rent A Car
Q

Beschreiben Sie Ihre Unternehmung.


Freedom, adventure, relaxation, nature, family, friends... All this is traveling in a camper van. At Amazing Campers, we decided to spread this world of endless possibilities. You will receive the "All inclusive service", which will allow you to go on a trip in a motorhome without unnecessary worries, with a clear head and a desire for adventure. Come for experiences, not just car keys!

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo offered us all the functionalities we need to run our business. And what was not currently ready, we were able to configure ourselves.

Q

Beschreiben Sie Ihre Unternehmung.


We provide a stroller rental service in Paris

Q

Welche Erfahrungen haben Sie damit gemacht?


I have been positively surprised with Planyo's flexibility. It is a complete and powerful tool that allowed every customization I needed for my website. I have worked with Planyo Expert Ltd to have it installed and was always surprised to have a positive answer every time I asked if it was possible to do a particular thing with Planyo. Thanks to Planyo, I am saving a lot of time managing my réservation. I used to do this on Excel, which was time consuming and source of errror. With Planyo, I can manage my bookings directly through the app on my phone! It is a time saver!

customer site of the week
LoueTaPoussette.com
Q

Beschreiben Sie Ihre Unternehmung.


Clean rooms and Best rates in Qualicum Beach! Located across from a breathtaking beach, surrounded by popular local restaurants. Enjoy your visit to beautiful Qualicum Beach with Ocean Crest Motel

Q

Welche Erfahrungen haben Sie damit gemacht?


So far, the help from staffs have been very prompt and useful. The system was difficult to figure out at the beginning as I have no knowledge about website/programming. However, the Q&A helped me through and I think I have almost everything I need to run the reservation system. Pricing is very reasonable too.

customer site of the week
Ocean Crest Motel
Q

Beschreiben Sie Ihre Unternehmung.


My business is renting high grade Camera Drones from DJI for holiday,Film Production, Birthday Partys, Sport Events, Roofer Business or just for fun.

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo ist the perfect solution form for my business. It is maximum flexible in configuration. The online support is quick and competent.

customer site of the week
MySkyCam
Q

Beschreiben Sie Ihre Unternehmung.


Massage therapy studio

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo has been amazing. What we thought would be simple to implement with a clinic system just wasn't possible. A single treatment room, two therapists with varying availability and offering various therapies at varying prices or with service customisation options is just too hard for anything else. Planyo runs rings around any other scheduling system.

Q

Beschreiben Sie Ihre Unternehmung.


We rent out small campervans

Q

Welche Erfahrungen haben Sie damit gemacht?


We were searching for a long time for a good solution for our website and back-office, Planyo is by far the best software for our business!

customer site of the week
Camperpunt van Herpen BV
Q

Beschreiben Sie Ihre Unternehmung.


We are a volunteer agency in Costa Rica and take responsibility to develop and support the environmental conservation, sustainability, local health and education starting in Costa Rica, through finding the right volunteers and supply them to the right projects, exactly where help is needed most, or where you just want to be closer and educate yourself. Our Vision is to be the most reliable organization for volunteering in Costa Rica and central america and give our clients the chance to make a difference in there and other lifes.

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo is a real flexible tool I could not find somewhere else according to my needs. Planyo makes all my business processes much easier.

customer site of the week
Jona Abroad
Q

Beschreiben Sie Ihre Unternehmung.


We are a UK based Hedgehog Boarding house that provides professional care for African Pigmy Hedgehogs

Q

Wie benutzen Sie planyo?


We use Planyo both from within our Website and also via the APIs, which have allowed us to create an app for our customers.

Q

Welche Erfahrungen haben Sie damit gemacht?


When setting up our website we needed a simple and affordable booking solution. Planyo gave us easy to use tools that allowed us to configure our website and automate the booking process. The APIs are easy to use and the playground is an excellent resource for developers looking to utilise them in their own projects.

customer site of the week
Hedgepig Hotel
Q

Beschreiben Sie Ihre Unternehmung.


We offer effective one-on-one Italian lessons.The teachers are all native speakers living in Italy and they meet with the students on Skype. All lessons are tailored to the students levels and needs and this ensures good results within a short time frame.

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo is a very flexible online booking system. It can be adapted do allmost any need, it is easy to integrate to existing web sites, and the pricing is very fair.

customer site of the week
SpeakItNow.dk
Q

Beschreiben Sie Ihre Unternehmung.


Our business is holiday rentals for over 100 properties located in the Algarve in southern Portugal. We provide rental and management solutions for private owners and businesses.

Q

Wie benutzen Sie planyo?


We use it for our reservations in our various self catering resorts and accommodation. We have planyo integrated (advanced) on each of our websites for on line reservations and searching for availability and price. We use the reports on a daily basis for financial statistics, reminders, planning of arrivals/departures.

We also use planyo in other websites listed here: Cavalo Preto Beach Resort (www.cavalopretorentals.com), Marina Village Algarve (www.marinavillagealgarve.com), Cabanas Gardens Apartments (www.cabanasgardensrentals.com)

Q

Welche Erfahrungen haben Sie damit gemacht?


We find planyo very adaptable to our business needs and the support is always excellent. With regards to customisation, planyo is extremely flexible and we find ourselves using it more and more as our business evolves.

customer site of the week
Rent a Place Algarve
Q

Beschreiben Sie Ihre Unternehmung.


We're renting out satellite communication equipment to people travelling to places where there's no other communication means.

Q

Wie benutzen Sie planyo?


We're using Planyo to show availability of different types of equipment (phones, trackers or data terminals) as well as calculate prices and help us of course with booking administration. Invoices and payments we're not yet handling, we'll have a look at that after this summer season.

Q

Welche Erfahrungen haben Sie damit gemacht?


With some custom colour labels and notification settings we've automated most of our old manual e-mail procedures as well. It works fantastic!

customer site of the week
Satrent
Q

Beschreiben Sie Ihre Unternehmung.


At Bookpackandgo.com Our Philosophy is : We simply want to make it easy to book, pack and go on holiday in Spain! Holiday Heaven… Holiday apartments in El Soto De Marbella, Costa Del Sol, Andalusia. Plus Partner offers and links to enhance your holidays-delicious restaurants, reasonable car hire, best tourist attractions, flights and family events to enjoy!

Q

Welche Erfahrungen haben Sie damit gemacht?


It has been a pleasure working with the Planyo platform & the team who have made it easy to integrate a very comprehensive Planyo booking and reservation platform into www.bookpackandgo.com so that customers can check availability, prices and their preferences clearly with tracking that is clear and visible centrally, for each holiday apartment. Planyo is an excellent control system and it is easy to operate and even update bookings across multiple properties with different pricing across all seasons of the year. World Pay & PayPal Payment integration with customer service, mail and data tools are also modern and supportive of campaigns to drive more business. The benefits of The Quick action summary as well as the Advanced features are useful for web go live features. Thank you for service and platform excellence, as well as the free month trial+ to build and gain comfort with your significant IT Hub delivery capabilities…so very grateful and look forward to a profitable relationship for a long time…..

customer site of the week
Bookpackandgo.com
Q

Beschreiben Sie Ihre Unternehmung.


Baudea Adventure is a company located in Galicia (Spain) specialized in active and adventure tourism. Our activities offered at this time are: Ulla River Rafting, Quad, Motorcycle Off Road Experience and Paintball... We hope to expand the activities in the future.
Baudea Aventura es una empresa localizada en Galicia (España) especializada en el Turismo Activo y de Aventura. Nuestras actividades que ofrecemos en este momento son: Rafting en el Río Ulla, Rutas en Quad en Padrón, Moto Off Road Experience en Padrón y Paintball en Cacheiras... Esperamos ampliar las actividades en el futuro

Q

Wie benutzen Sie planyo?


We have fully integrated Planyo on our site. And we have activated the email notifications and Paypal payments.
Hemos integrado totalmente Planyo.com en nuestra página. Y hemos activado las notificiaciones en email y el pago con Paypal.

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo is a very good online booking system that we have been impressed by with its quality and the full adaptation with our business. Planyo.com is a system with enormous potential.
Planyo es un sistema de reservas online muy bueno que a nosotros nos ha impresionado por su calidad y por lo total adaptación a nuestro negocio. Planyo.com es un sistema con un potencial enorme.

customer site of the week
Baudea™ Aventura Galicia
Q

Beschreiben Sie Ihre Unternehmung.


It's a family company : we started La Jetée in 2 of our fishermen family houses we bough a few years ago, originally it was supposed to be some holiday houses for us, but we started 3 years ago to renew, trying to keep the traditional structure, but modernizing and make cosy with a vintage look into 3 ( soon 4) furnished flats. It became quickly a pretty successful business as our flats are occupied something like 80% of the time, we even now do not allow less then 6 nights as it was too complicated for us to do less ( actually this change was very easy with the planyo configuration panels).

Q

Welche Erfahrungen haben Sie damit gemacht?


We tested several systems, before adopting planyo as it is simplifying a lot our work once the basic configuration is done (and multi-language was also an important point). It is not our main activity, so simplifying and automation is a key point for us, as we have other business to run, and planyo is delivering what we expected at a fair price. What we appreciate, as we are at least 2 person to be involved with : is the forwarding of customers confirmations : so no anymore problem of misunderstanding and not knowing real time booking. The automated price calculation and automatic sending of invoices and confirmation or modification messages to our customers. We haven't implemented an online payment, because we want to control as much as we can the booking ( for ex. confirming longer stay instead of short periods), but without this it would be all automated. We still want to improve our use of this system, as should now use the reports functions, and also as we have now more experience about our business we will do next season, a different pricing system using the "seasons" price, in order to have even less free periods during our tropical winter. We might also start with SMS, not for the clients but for us, to remind us arrivals, or check out, without having to check on our Ical that are synchronized with planyo.

customer site of the week
La Jetée Terre Sainte
Q

Beschreiben Sie Ihre Unternehmung.


parking milan central station

Q

Welche Erfahrungen haben Sie damit gemacht?


the best reservation site

Q

Beschreiben Sie Ihre Unternehmung.


In the heart of Zurich we rent out camper vans for trips across Europe. We focused on smaller vans so our customer can get around in medieval city quite easy.

Q

Welche Erfahrungen haben Sie damit gemacht?


After tried other reservation systems, we are happy to have found planyo. It is a solid software with regular updates where you don’t need every time to alter some settings. The support helped us fast for finding the right settings. So far we hadn’t any outages.

customer site of the week
feriencamper.ch
Q

Beschreiben Sie Ihre Unternehmung.


Scooter Rental 125cc and 150cc in Khao Lak, Thailand. Online booking 24 hours a day, 7 days a week in many languages. Free hotel delivery and pick-up from 3 days rental onwards. We fit you with GPS navigation and sightseeing bookmarks on your own mobile. No internet connection needed.

Q

Welche Erfahrungen haben Sie damit gemacht?


Very good booking machine, the best I have ever seen.

customer site of the week
5 Star Motor Bike Rental Khao Lak
Q

Beschreiben Sie Ihre Unternehmung.


As estate managers we rent out event halls. We use the electronic reservation system to improve efficiency in our everyday tasks.
Als Immobilienbewirtschafter vermieten wir Eventlokale. Dabei nutzen wir das elektronische Reservationssystem zur Effizienzschaffung im administrativen Arbeitsalltag.

Q

Wie benutzen Sie planyo?


An administrator manages the software. Planyo is integrated with our website using a TYPO3 plugin. The communication with prospective customers is done via email. We also use reports and invoices in a customized form.
Ein Administrator pflegt die Software. Planyo ist über ein TYPO3-Plugin in unserem Webauftritt integriert. Die Kommunikation mit den Interessenten geschieht über E-Mails. Ebenfalls nutzen wir Reports und Rechnungen in angepasster Form.

Q

Welche Erfahrungen haben Sie damit gemacht?


The experiences are positive. The customers immediately accepted the possibility of making reservations electronically. The customer is guided through the application in a simple aund understandable way.
Die Erfahrungen sind positiv. Der Kunde akzeptierte die elektronische Reservationsmöglichkeit auf Anhieb. Auf einfache und verständliche Art wird der Kunde durch die Applikation geführt.

customer site of the week
City of Winterthur, Switzerland
Q

Beschreiben Sie Ihre Unternehmung.


We're a holiday home rental agency located in the Verzasca Valley in Ticino, Switzerland.

Q

Wie benutzen Sie planyo?


We work together with Planyo on our entire IT solution, including the website. All content (photos etc.) is managed by Planyo and API is used to present it on our website. This solution makes all modifications easy to handle and also allows us to keep our clients on verzascarustici.ch at all times.

Q

Welche Erfahrungen haben Sie damit gemacht?


We are very satisfied, we now have a website that is easy to use, it gives our clients a possibility to reserve in different languages and automates many tasks done until now by hand.

customer site of the week
Verzasca Rustici
Q

Beschreiben Sie Ihre Unternehmung.


As specialist driving instructors we teach young people from the age of 10 upwards to drive a manually geared car in a private, safe and beautiful environment in Denbigh, North Wales. It's fun and is a great start on developing a responsible attitude to driving.

Q

Wie benutzen Sie planyo?


As a young growing business with limited resources, Planyo has been great in automating the bookings process for our customers. This allows our customers to check availability in real-time and make a booking at any time of their day. The Planyo system is aesthetically pleasing and provides a consistent and quality experience for our customers. The system has been integrated into the website and has proven to be a very dynamic tool due to its customisable nature. (Integration by raramuridesign uk )

Q

Welche Erfahrungen haben Sie damit gemacht?


The experience so far is very good. The Planyo system has saved a lot of man hours and it is reliable. The Planyo customer service is responsive and well organised.

customer site of the week
Autotutors Young Driving School
Q

Beschreiben Sie Ihre Unternehmung.


We are are small ski chalet business, running both catered and self catered chalets.

Q

Wie benutzen Sie planyo?


We have only just gone live with Planyo - the system is already proving highly successful and we calculate that the system will save us a tremendous amount of time and also enable us to manage the business much more effectively.
We use Planyo for running and managing the end to end bookings process, this includes:
a) taking the initial enquiries from customers on the planyo reservations form and holding the reservation for a day or two until they pay
b) on line deposit and final balance payment (with options to pay by card over the phone if clients prefer this - planyo keeps a record )
c) Planyo will send out automated e-mails: at time of initial reservation with booking information attached, when final balance payment is due and before the client arrives - to ensure we have their time of arrival, if they want to book additional products for example: skis/boots fitted at the chalet, transfers, or meals cooked at the chalet.
d) automated e-mails after the client has left to ask for feedback.
We are using advanced integration, we will be producing weekly reports of clients who will be arriving and their individual needs - this is so we can prepare for each clients specific requirements (we used to spend hours pulling this information together and Planyo will do this automatically - based on data which the customer enters - all we do is have the automated e-mails ask the clients to complete the forms!)

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo is a very flexible system and Rafael [from the planyo team] is absolutely brilliant in supporting his customers and carrying out changes to meet needs. We approached this project with a good understanding of the business requirements - which are quite complex - and I am delighted we have been able to work with Rafael in implementing this.

customer site of the week
Chalets 1066
Q

Beschreiben Sie Ihre Unternehmung.


We manage and rent out four chalets in Chamonix as a family-run business.

Q

Wie benutzen Sie planyo?


We were looking for a system that could:
- manage bookings from leads to housekeeping,
- fully and seamlessly integrate with our website,
- automate communication with guests,
- reduce our invoicing and accounting workload.
We've appreciated the way Planyo synchronises seamlessly with several booking platforms. And thanks to Planyo's pricing system, we've been able to automate several aspects of our pricing policy, including triggers for discounts to be applied as a start date approaches.

(Integration by raramuridesign uk)

Q

Welche Erfahrungen haben Sie damit gemacht?


We went live with Planyo in July 2015 and have had a very good experience with the system, both during development as well as during the transition from our old setup. The Planyo team have been quick to reply to any issues we've had.

customer site of the week
Chalets des Liarets Chamonix-Mont Blanc
Q

Beschreiben Sie Ihre Unternehmung.


slashhelpdesk.no is an IT support site for the students of Campus Kristiania. Campus Kristiania is an university college located in Oslo, Norway, owned by Ernst G Mortensens foundation. We have approximately 8000 students, and the website removes a significant amount of traffic for IT support. It is very important to us that everything is functioning predictably.

We use Planyo for booking of group rooms.

Q

Wie benutzen Sie planyo?


Our site is a WordPress site. We use the plugin for WordPress that comes along with Planyo, as a simple integration.

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo is predictable and stable and the students thinks that the booking system is easy to use. Planyo is amazinglygood at customer service, so if you are new to the concept of booking, Planyo is a safe choice.

I would like to give a special thanks to Rafael@Planyo who have put up with me and the large amount of questions I have addressed at all hours. J

customer site of the week
slashhelpdesk.no - Campus Kristiania University
Q

Beschreiben Sie Ihre Unternehmung.


Outdoor activities including canoe, kayak and paddleboard hire and lessons, archery, climbing and axe throwing.

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo is a great platform, hugely flexible yet relatively easy to use. If you do get stuck the help section is useful and clear and if you need to contact them, the team is really helpful.

Q

Beschreiben Sie Ihre Unternehmung.


Ao Thai Resort & Restaurant is a beachfront hotel and bungalow resort in South Thailand, with an exclusive restaurant for sophisticated guests from all over the world, who set high value on the original Thailand off the beaten track. Away from mass tourism we are offering individual care, suggestions and company with locals and their families. Relaxing, contact to country and locals as well as a bridge to the Thai culture and lifestyle are taking center stage.

Q

Welche Erfahrungen haben Sie damit gemacht?


Planyo is a very good, easy to handle booking system. An advantage is the integration in other booking and review pages. We also like the professional and fast support.

customer site of the week
Ao Thai Resort & Restaurant
Q

Beschreiben Sie Ihre Unternehmung.


We are a small company that provides tourism booking for vacation rentals, tours, car rental and wedding planning, searching among the providers database we have from our years living in Pünta Cana. We were always employees from these providers and collegues of others, and now we decided to start our own business.

Q

Welche Erfahrungen haben Sie damit gemacht?


I am the webmaster of www.allpuntacana.info and I have to say that I did it without previous experience. I started from zero, reading on internet and using the customer support of our server and for the widgets hosted in our site. It took about one week trying several calendar till I got to Planyo, and it took me relatively short time to learn how to use and to integrate. I love Planyo now! On the other hand, the customer support is awesome. It never took longer than one day to have an answer from them and they were always super helpful and polite. I have to say that one time i had a hard time to understand, but again, I don´t have the technical knowledge of coding and web developer and I guess you are used to deal with technicians.

customer site of the week
Aralit Vacation Club
Q

Beschreiben Sie Ihre Unternehmung.


Boat rental service in Amsterdam

Q

Welche Erfahrungen haben Sie damit gemacht?


When our development company proposed Planyo, it didn't immediately ring a bell. But I have to say, the experience so far has been nothing but positive. The system is really robust and highly configurable. Pretty much everything is possible and it all just works (translations, different setting per resources, variable based pricing etc).

customer site of the week
GreenMarine